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Terms and conditions

Please read these terms and conditions (“terms and conditions”, “terms”) carefully before using [website] website (“website”, “service”) operated by Resonation (“us”, ‘we”, “our”). Resonation is the registered business name of Rushford Customer Solutions Ltd., CRO 588741.

Conditions of use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. Resonation only grants use and access of this website, its products, and its services to those who have accepted its terms.

Privacy policy

Before you continue using our website, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.

Age restriction

You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. Resonation assumes no responsibility for liabilities related to age misrepresentation.

Intellectual property

You agree that all materials, products, and services provided on this website are the property of Resonation, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Resonation’s intellectual property in any way, including electronic, digital, or new trademark registrations.

You grant Resonation a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

Applicable law

By visiting this website, you agree that the laws of the Ireland, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Resonation and you, or its business partners and associates.


The prices quoted on this website include the standard rate of VAT and you will be told how much VAT you have to pay at checkout.

Right to Cancel

Under the Consumer Rights Directive 2011/83/EU, you have the right to cancel and have 14 calendar days to change your mind without having to give a reason.  This right to cancel is also known as the ‘cooling-off period’.

Before the cooling-off period ends, you must let Resonation know in writing that you want to cancel and you must do this via Resonation’s online contact us form or by emailing directly to inform us that you want to cancel.

For digital content, such as e-learning content or downloadable content, your right to cancel starts the moment you order and sign-up for the content and ends 14 calendar days after you sign up, noting that your right to cancel, automatically ends if you begin to download or stream the digital content.


You also have the right to receive a refund, should Resonation state that we are not be in a position to deliver or supply you with the goods or services as promised or where you have been waiting for your goods or services for more than 30 days, without any agreement of when the goods of services will be delivered by Resonation.


Please raise any dispute you may have directly with Resonation first, via Resonation’s online contact us form or by emailing, explaining what the issue and how you would like it corrected and Resonation will endeavour to resolve your dispute as quickly as possible.  Thereafter, failure to resolve any disputes related to products or services you purchase from us shall be arbitrated by the small claims procedure in the District court in Ireland and you consent to exclusive jurisdiction and venue of such courts.


You agree to indemnify Resonation and its affiliates and hold Resonation harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.

Limitation on liability

Resonation is not liable for any damages that may occur to you as a result of your misuse of our website.

Resonation reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between Resonation and the user, and this supersedes and replaces all prior agreements regarding the use of this website.


Dated April 2022.

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